The Mystery Warranty

How much do you really know about the warranties offered by manufacturers? Sure it may say “25 Year Warranty” on the package, but what exactly does that mean? Most manufacturers of radiant heating systems offer a warranty, but a 25 year warranty isn’t always better than a 10 year warranty and this is why:

I chose the Danfoss GX electric radiant heat cables to build an asphalt heated driveway at my residence. The heat of the asphalt combined with heavy weight, caused me to wonder how the GX cables were going to hold up, and what would happen if a problem occurred. I was pleased to discover that Danfoss products have a 10 year warranty, that covers up to 5 times the cost of original installation. Why is this exciting? Because the failure of a radiant heating system isn’t like a vacuum cleaner breaking down, you can’t throw it in your car and bring it back to the store for a refund. Fixing a severed cable requires tearing up the surface of the driveway – or in the case of indoor radiant heating, tearing up your brand new tiles or wood flooring. The process of tearing up a floor or driveway is time consuming and costly, not to mention annoying. Many manufacturers will replace the bad product, but you still have to pay out of your own pocket to tear up the floor and hire someone to fix the problem.

Danfoss is so sure that you won’t have any problems, their warranty is the best offered by radiant heat manufacturers. Not only do you get brand new Danfoss product, but they will cover the cost of floor removal, and reinstallation (up to 5 times the cost of the original installation). So when you install your radiant floor or driveway, you can rest easy knowing that unexpected problems are already covered.